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FAQ

  • Can you work within a certain budget?
    Yes, we work within any and all realistic budgets, and an honest sharing of ideas and goals helps us immensely when making recommendations and suggested edits to travel plans.
  • Why do you take full payment?
    The reason we request full payment for some trips is because we need to confirm each part of your adventure with our local operators and suppliers as we go (e.g. on-tour transport, activities and accommodation). If your place on the trip is unavailable, we’ll provide you with a full refund.
  • How do i cancel my trip?
    Call us right away. If it’s after normal business hours, please contact the next involved travel supplier (airline, hotel, tour operator, cruise line) to cancel any reservations you will not be able to use. If you purchased travel insurance, please contact the insurance company’s 24-hour line to start the cancellation process and ensure your maximum refund.
  • How do i choose my trip?
    Which style of trip is right for me? Our four styles of travel – Basix, Original, Comfort and Premium – cover a whole gamut of travel experiences. Are trips physically demanding? Want to lie in a hammock and not move until cocktail hour? We’ve got a trip for that. Want to power up the side of a mountain at high altitude? We’ve also got a trip for that. To determine what type of trip suits you best, each of our trips comes with a Physical Rating to let you know how physically demanding it is… or isn’t.
  • What to do Livingstone Town
    The city of Livingstone Zambia is one of the most exotic destinations and a romantic gateway. Being the tourism centre of Zambia, the city offers you everything from leisure to adventure and some delightful cuisines to try. There is a rich history and culture associated with the city and a lifestyle that leaves its charm. What makes the city stands as an ultimate destination for travellers is the short escape from the amazing Victoria Falls. The city stands at a distance of 11 km from the falls attracting the tourist to spend a day near the wonder of nature. The short tour to Zambezi River opens up the adventure gateway for the adventure seekers as river boarding, canoeing, white water rafting, abseiling and lot more. It’s not just the adventure adding in Livingstone tourism, as the fun and thrill for your vacation just start here. Cruising and safari, the cultural tour and sightseeing of the beautiful city, everything together prepare a complete package for your holidays. Not limiting your excursion inside the city, Livingstone is enclosed by a number of attractions aiding to its popularity and fun. For a pleasant stay and comfort, there is a number of affordable and luxury accommodation offers as the Livingstone hotel for travellers. The city laced with all modern facilities and necessities welcomes a majority of international travellers to Zambia for an unforgettable Livingstone tour.
  • Does it cost money to get a quote?
    No, there is no fee for our vacation planning services as the travel vendors involved recognize our value and compensate us from the gross amount paid (what you would have paid even without our assistance). For those complicated international itineraries that require custom crafting and significant involvement of our international on-location partners, we do request an intent-to-travel deposit to begin the process. This deposit is applied to the reservations that are made on your behalf.
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